FAQ

Currently, we offer services in Bangalore within a 25km radius of the city center. We are working on expanding the service areas to Mumbai, Delhi, Kolkata and Pune. 

Select your desired service and add items to your cart. When checking out, choose your preferred service mode:

Home Visit: Our representative will schedule a visit to take measurements, discuss designs, and pick up your garments.

Store Visit: Visit our Indiranagar, Bangalore store for measurements, consultations, and garment drop-off. Find us on Google Maps!

Send Through Other Services: You can send your garments to our store address. We'll contact you for details and measurements upon receiving them.

Yes! We can source fabrics, accessories, or embellishments from local markets, online, or a store of your choice. This requires 50% advance payment required.

Absolutely! We offer several options:

• In-home measurements during a Home Visit.
• Working with existing well-fitting sample garments.
• Guiding you through video calls for self-measurement.
• Using pre-taken measurements you provide.

Yes! Each order is assigned a dedicated fashion designer who will:

• Help you throughout the process, from order placement to delivery.
• Offer design and fitting suggestions.
• Assist with sourcing, payments, and after-delivery services.
• Consultation fees range from Rs. 50 - Rs. 150 per order.

Our typical turnaround times are:

• Normal orders: 6-9 working days.
• Express orders: 48-72 hours (additional charges apply). Note: Express delivery is only available for alterations and standard stitching orders, with additional charges of Rs. 99 (alterations) and Rs. 149 (stitching) per garment.
• Wedding/bulk orders/No-Rush orders (discounted): up to 20 days.

Choose this option if you're not in a hurry (e.g., jeans repurposing) and save up to 10% on your order.

Pay on our website after your order is complete using debit/credit cards, netbanking, UPI, or wallets.

• Orders under Rs. 5,000: Rs. 350 cover charge at booking deducted from the final bill.
• Orders over Rs. 5,000: Up to 50% advance payment required.

No, we accept orders of any value!

We strive for a perfect fit! If we took your measurements and there's a fitting issue, we'll alter it free of charge. See Terms and Conditions.

Order cancellations are only possible before approval or order pick-up. Please refer to our cancellation policy for details.